Cloetta is dedicated to manufacturing and marketing its products in a manner that generates added value for the company’s consumers, customers, shareholders and employees. Cloetta has established a set of principles to guide the way in which the company conducts its operations. These are described in Cloetta’s Code of Conduct.
General principles
Cloetta prioritises a long-term approach to value creation, primarily by building and nurturing profitable brands.
Cloetta recognises and supports the ten principles in the UN’s Global Compact and works to promote these in the communities and environments where the company conducts business.
To ensure compliance with these general principles, Cloetta has adopted a number of basic standards:
Cloetta complies with the applicable laws, regulations and norms in the countries where the company operates.
Cloetta conducts its operations with the highest standards of integrity and ethics and takes responsibility for its actions.
Cloetta respects the UN’s Declaration of Human Rights and accepts responsibility for protecting the rights of employees and society in its operations.
Cloetta takes part in international collaborative efforts to improve the working conditions of those active in producing the company’s raw materials, such as cocoa.
In the areas where Cloetta conducts business, the company actively encourages its suppliers to adhere to the principles in Cloetta's Code of Conduct.
Consumer and customer relations
Cloetta safeguards and respects the trust customers and consumers invest in the company by honouring their legitimate right to information about Cloetta’s values and activities.
Employee relations
Employee relations are built on a foundation of mutual respect and trust. All terms of employment comply with the provisions in collective agreements, national laws and the relevant ILO conventions (International Labour Organisation).
Business ethics
Corruption, bribes and unfair competition-restricting practices distort the market and hinder economic, social and democratic progress. Cloetta never employs or is otherwise associated with such methods.
Environment
Environmental consideration permeates every aspect of Cloetta’s work. The ambition is to consistently surpass the expectations of consumers, customers and other stakeholders with respect to product safety, quality and environmental performance.